Work Life Solutions (EAP)
Sometimes it can feel like the challenges are adding up. Nobody can do everything on their own, so whether our employees turn to family, friends, a doctor or someone else, it’s always good to have one more helper in the corner. That’s what Liberty’s here to do for our employees. Work Life Solutions, the Employee Assistance Program (EAP), offers confidential assistance for many types of challenges. Employees can connect with a counselor face-to-face, over the phone or online. At no cost, an employee and their eligible dependents can receive up to 10 sessions per issue, per year.
How it works
Work Life Solutions is administered by Optum. Counselors are available day and night for employees and their family:
Family and relationships: Beginning a family, parenting teens, adoption support
Grief support: Coping with death, terminal illness, infertility
Chronic condition support: Addiction and recovery information, food/nutrition assistance
Legal and financial services: College tuition, retirement, tax and financial planning
Child care and elder care: Accessing child development experts, help for special needs, Medicare/Medicaid support
Life transitions: Help with domestic relocation, college selection, divorce
|An employee is eligible if the employee is:||A U.S. employee scheduled to work 20 or more hours per week|
|These family members are also eligible:||
Health Care Digital Assistant (Castlight)
Learn more about how employees can use Castlight to compare costs and quality in their area.
Your Well-Being (Jiff)
Employees can earn points for completing wellness activities. Points can be redeemed for a chance to win gift cards from brands like Whole Foods, Amazon and more.
Watch this video to see how to “visit” a doctor or behavioral health specialist virtually, for non-emergencies, from a mobile device or computer without an appointment.